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Shipping Policy

Wine Line uses trusted third-party delivery partners to ship all alcoholic beverages. By placing an order on our website, you agree to the terms below.

1. Age Verification

Alcohol can only be delivered to customers of legal drinking age.
A valid government-issued ID may be required at delivery.
If age verification fails, the order cannot be delivered and may not be refunded.

2. Shipping Areas & Availability

Delivery availability depends on the service area of our third-party partners.

3. Delivery Times

Delivery times are estimates and may vary based on:

  • Carrier schedules

  • Weather

  • Holiday volume

  • Local regulations

Wine Line is not responsible for delays caused by third-party carriers.

.4. Shipping Costs

Shipping fees are calculated at checkout and may vary by distance, weight, and carrier rates.

5. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Report the issue to us within 1x24 hours

  • We may request unboxing videos and photos

  • We will coordinate with the carrier to resolve the issue

7. Incorrect Addresses

Please ensure your shipping address is accurate.
Wine Line is not responsible for delays or loss due to incorrect or incomplete addresses.

8. Contact

For shipping questions or issues, contact us at wine.line@yahoo.com

Store Location

JAKARTA

STC Senayan

Contact: +62 812-1866-6268

PIK

Contact: +62 812-1209-1670

Kuningan

Contact: +62 878-8676-0288

TANGERANG

Gading Serpong

Contact: +62 822-2010-9057 

BALI

Dewi Sri, Kuta

Contact: +62 812-8309-5521

Lotte Mart, Bypass Ngurah Rai

Contact: +62 822-2176-3277

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© 2026 by Wine Line

 

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