Wine Line uses trusted third-party delivery partners to ship all alcoholic beverages. By placing an order on our website, you agree to the terms below.

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1. Age Verification

Alcohol can only be delivered to customers of legal drinking age.
A valid government-issued ID may be required at delivery.
If age verification fails, the order cannot be delivered and may not be refunded.

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2. Shipping Areas & Availability

At this time, we only provide delivery services within the Jakarta area.

 

All orders with delivery addresses located within Jakarta area will be processed and shipped according to our standard delivery procedures.

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If your address is outside Jakarta area, please contact our Admin before placing an order. Our team will check if delivery is possible and inform you about the shipping cost.

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Please note:

• Additional shipping fees and extended delivery times may apply for orders outside Jakarta area.

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3. Delivery Times

Delivery times are estimates and may vary based on:

• Carrier schedules

• Weather

• Holiday volume

• Local regulations

Wine Line is not responsible for delays caused by third-party carriers.

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.4. Shipping Costs

Shipping within Jakarta area is charged at a flat rate, which will be calculated and displayed at checkout.

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5. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Report the issue to us within 1x24 hours

• We may request unboxing videos and photos

• We will coordinate with the carrier to resolve the issue

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7. Incorrect Addresses

Please ensure your shipping address is accurate.
Wine Line is not responsible for delays or loss due to incorrect or incomplete addresses.

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8. Contact

For shipping questions or issues, contact us at wine.line@yahoo.com